REACH OUT
*IMPORTANT UPDATE* Hi guys! I am currently experiencing a family emergency and have a close family member entering palliative care, on top of the chaotic con season and poor health. I will be doing my best to keep on top of messages, but I have been a little bit slower due to everything happening and constant travel to be with and help family. If you don't hear back within 2 days please gently nudge me. I won't be replying to business inquiries at this time but will do my best to be prompt with re-issuing download links and offering sewing help where I can but please be patient with me at this challenging time. With new links, I may not reply to your message directly but will send out links through the system, so please keep an eye on your emails/junk folder for a fresh email. Thank you for your understanding!
Need some assistance? Send through your question in this form and we will get back to you via email, average turnaround for support messages is 1-2 business days.
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Be sure to check out my FAQ first though, as it may answer your question and get you on track even faster! Please do not use this contact form to request or suggest a pattern, instead, you can find our request form here.
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For sewing help, we kindly request that you read through all of the instructions first and do initial research for unfamiliar terms or techniques. YouTube is a great place to learn, and there are many accessible resources that can help less experienced sewers. Due to the very large volume of messages we get for assistance and the quantity that are requests for very detailed one-on-one tutoring, we kindly ask that you do the above before reaching out. We are more than happy to help where we can, however it is not possible to manage private mentoring or spend time doing detailed research for our customers anymore, please understand <3
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